From The Box Office

LashayB43796357 2018.12.01 02:36 조회 수 : 861

TICKET Delivery Strategies ** I don't have MY Confirmation Electronic mail - WHAT DO I DO? We always send a confirmation email for profitable bookings. Sadly there isn't a method to ensure that an e mail has been received, and generally individuals misspell their electronic mail addresses. If you haven't received a affirmation electronic mail after 10 minutes, please electronic mail [email protected] Please present your booking reference from the affirmation page; if you do not have this please present your full name, the event and performance date you purchased, the website you booked on, and the approximate time you bought. Please specify the email deal with you would like to send to if you aren't emailing from that deal with. I have CHOSEN TO Obtain MY TICKETS BY Post, WHEN WILL THEY ARRIVE? Your tickets will likely be dispatched by commonplace put up as soon as potential. It's best to normally receive your tickets 3 working days after your booking. If you don't receive your tickets 72 hours earlier than the performance, please contact our customer providers staff. I've Bought THEATRE TICKETS AND HAVE CHOSEN FROM THE BOX OFFICE COLLECTION, Where AND WHEN DO I Accumulate MY TICKETS? Please collect your tickets in particular person at the venue's ticket workplace as much as forty five minutes prior to the event. This is similar address the place the occasion will take place. Please note that some venues do not generate the tickets earlier than the date of the event. If in case you have any questions, please contact our buyer providers crew. So as to pick up your tickets, you may be required to current: - A legitimate photograph ID, driver's license or passport. - The bank card you used to purchase the tickets. - Your booking reference number. CAN Another person Collect THE TICKETS AND/OR ATTEND THE Occasion As a substitute OF ME? In case your tickets are set for box office collection and you are not attending the occasion, sure venues will permit for someone else to collect the tickets as an alternative of you on presentation of a letter of authorisation completed by your self. *Please observe that Delfont Mackintosh Theatres will only ship tickets to the one that bought them. CAN I MAKE Changes TO THE BOOKING Particulars AFTER THE BOOKING HAS BEEN Accomplished? If you need to vary details on your booking, please contact our buyer services crew at [email protected] CAN I Trade OR REFUND MY TICKETS? Every venue has its own restrictions concerning cancellations and refunds. Some venues run a no cancellations or refunds policy, different might cost a fee and others permit modifications relying on circumstances. Please check with the Terms and Circumstances on the bottom of the page of the event you might be purchasing tickets for. HOW CAN I Ensure MY TICKETS ARE FROM A genuine AGENT AND THAT MY Buy WILL GO Effectively? We're members of STAR (Secure Tickets from Authorised Retailers). Buying from STAR members guarantees sure things. STAR members undertake to: - Clearly identify the face value of any tickets bought and any additional booking fees - Highlight any terms and conditions, including transferability, cancellation and viewing restrictions - Handle bookings in a polite and courteous manner, giving the best requirements of skilled service - STAR represents most of the main ticket agents and quite a few venue box workplaces across the UK. - Membership of STAR might be recognised by way of the STAR kitemark and a list of members is out there at www.star.org.uk or by phoning the STAR helpline (0844 879 4272). It is usually essential that the vendor has a sound and visible bodily handle and a phone number. Our deal with and phone number may be found on the Contact Us webpage.



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